Terms & Conditions



Limitations of Liability

In no event shall PatienTech LLC/Vista Medical Ltd. (“PatienTech/Vista”) (dba. “BODITRAK”) or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits.


Prices are subject to change without notice. Vista is not responsible for typographical errors.

Warranty Limitations

Except as specifically set forth therein, PatienTech/Vista makes no warranties, express or implied, and disclaims all other warranties, including without limitation implied warranties of merchantability, fitness for a particular purpose, and conformity to models or samples.

Payment Terms

Terms of payment are within Vista’s sole discretion, and unless otherwise agreed to by PatienTech/Vista, payment must be received by PatienTech/Vista prior to PatienTech/Vista’s acceptance of an order. Payment for the products will be made by credit card, wire transfer, or some other prearranged payment method unless credit terms have been agreed to by PatienTech/Vista. Invoices are due and payable within the time period noted on the invoice, measured from the date of the invoice. PatienTech/Vista may invoice parts of an order separately. Orders are not binding upon PatienTech/Vista until accepted by PatienTech/Vista. Any quotations given by PatienTech/Vista will be valid for the period stated on the quotation. Customer agrees to pay interest on all past-due sums at the highest rate allowed by law.

Shipping Charges/Taxes/Delivery

Separate charges for shipping and handling will be shown on PatienTech/Vista’s invoice(s). You are responsible for all applicable sales and other taxes associated with the order. If applicable, a separate charge for taxes will be shown on PatienTech/Vista’s invoice.PatienTech/ Vista will not be responsible for delays in delivery due to events beyond its control, including shortage of materials, labor strikes, transportation failures or acts of God.

Return Policy

If you are not satisfied with a product, contact us within 30 days of receipt. A refund will be arranged excluding freight charges upon inspection. Returned merchandise must be shipped in original packaging, freight prepaid, unused, and in resalable condition and are subject to 15% restocking fee. BEFORE returning product, call (800) 822-3553 for a Return Merchandise Authorization. PatienTech/Vista Medical inspects all returns and reserves the right to refuse credits on damaged, misused or non-resalable items.

Return Merchandise Authorization (RMA) All returns require an RMA number which must be arranged in advance at (800) 822-3553. Please have the following information on hand when calling:

  • Customer name
  • Invoice number
  • Serial number (if applicable)
  • Reason for return

Your only obligation is the freight charge and stocking fee where applicable, provided your return is complete with original packaging, all documentation, warranty cards, cables etc. PatienTech/Vista Medical reserves the right to authorize product returns after 30 days have passed from the invoice date. If the product is accepted after this period, it is subject to a 15% restocking fee and credit will be issued toward future purchase only. Leased items are not returnable.

Title/Risk of Loss

Title to products and risk of loss passes from PatienTech/Vista to you upon delivery to the carrier.


Unless you are purchasing a remanufactured product, the product you purchase contains components that are new or equivalent to new in accordance with industry standards.

Amendments/Applicable Law

These terms and conditions may not be amended except by a formal written agreement signed by both parties. These terms and conditions, your access to and use of the Website, and all related matters are governed solely by the laws of Manitoba, Canada.

Copyright 2018 PatienTech/Vista Medical All Rights Reserved.

Materials appearing on the boditrakperformance.com Web site are copyrighted by PatienTech/Vista Medical Ltd. unless otherwise noted, and may not be used without the written permission of the copyright owner.

The boditrakperformance.com Web site (the “Site”) is presented for private, noncommercial use only. Materials presented at the Site may be downloaded and printed exclusively for private, noncommercial use, provided that all copyright notices and other notices or proprietary rights are retained on resulting hard copies of the materials. No materials presented at the Site may be otherwise reproduced, in whole or in part, retransmitted or distributed without the written permission of PatienTech LLC/Vista Medical Ltd.

Trademarks appearing at the Site may be owned and/or registered by parties other than boditrakperformance.com, as denoted by express attribution or the clear implication of context. No representation contained at the Site should be construed to authorize the reproduction, retransmission or other use of the trademarks of boditrakperformance.com or other parties.

PatienTech LLC/Vista Medical Ltd. will enforce its intellectual property rights to the full extent of the law.

PatienTech LLC/Vista Medical Ltd. serves customers in Canada, US and other countries. All product prices, specifications and availability are subject to change without notice. Prices do not include shipping or applicable sales tax.

All orders submitted to boditrakperformance.com via electronic mail are subject to approval by PatienTech LLC/Vista Medical Ltd.

PatienTech LLC/Vista Medical Ltd. uses reasonable efforts to include accurate and up-to-date information on the Site, but does not warrant that it is free of errors or omissions. Because of continuing improvements, actual products may differ slightly from photo. Photograph images may have been retouched. PatienTech/Vista Medical will not be liable for any damages to the end-user, whether direct, consequential or incidental, arising from the end-user’s use of, or reliance upon, material presented at the Site. PatienTech LLC/Vista Medical Ltd. will not be liable for any damages to, or viruses that may infect, your computer or related equipment as the result of your access to, use of, or downloading material from, the Site. PatienTech LLC/Vista Medical Ltd. is not responsible for the contents of any off-site pages or any other sites linked to the Site.

All communications received by boditrakperformance.com via electronic mail or otherwise, including letters, questions and comments, may be posted at the Site or otherwise published by boditraksports.com. Such communications may be edited for length and clarity.